Frequently Asked Questions
Everything you need to know about upgrading your home with Voltas.
What is the typical shipping timeline for large home appliances?
Most large appliances are processed within 24-48 hours and delivered via our white-glove logistics partners within 5-7 business days, depending on your location.
Do you offer professional installation services?
Yes, we offer professional installation for all major home cooling and kitchen systems. You can select the 'Installation Included' option during checkout for a seamless setup experience.
What is your return policy for home products?
We offer a 30-day return policy for unused items in their original packaging. Please note that installed appliances are subject to a manufacturer warranty inspection before a return can be authorized.
How do I track the status of my order?
Once your order ships, you will receive an email with a unique tracking number and a link to our logistics portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible EMI financing options to help you manage the cost of high-value home improvements.
Are your products covered by a warranty?
All Voltas home products come with a standard 1-year comprehensive manufacturer warranty, with extended coverage options available for compressors and motors.